The learning activity on Engaging Clients in Virtual Sessions was well received by participants. It was informative and insightful for all the participants. – The Speaker enlightened all the members with well-structured strategies to conduct an engaging and interesting session. – Participants learned about various plugin tools that can be used for conducting polls, using whiteboard and recording feedback during a session. – The audience was also educated about the key aspects of the different video calling platforms and the features that they offer. – The highlight of the session was when the audience was encouraged to put their technological inhibitions aside and use the online tools to their advantage. – Lastly, the speaker also shared a series of content neutral engagement activities that can be conducted to keep the client/ audience engaged.
