Maid In Heaven

The IMPA Mumbai Chapter conducted a Maid in Heaven session for building society staff, organised by Chapter Member Chaitali Pal Chowdhury.

The session focused on personal hygiene, grooming, professional behaviour, workplace etiquette, and guest interaction. The interactive session encouraged participants to share their experiences and equipped them with simple, practical practices to enhance professionalism, confidence, and respectful communication at work.

The session received a positive response and highlighted the impact of empowering frontline staff through learning and skill development.